April 12, 2011

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Strategic Partners For MSPs – Enabled Success

strategic-partners image | Strategic Partners For MSPs

In my recent blog “Who Are your Competitors” I outline who Managed Services Providers really compete with.  Somewhat ironically it’s the very entity they are trying to win over, the small business law firm, insurance company, health care provider, etc. who has an internal IT department. If you have ever tried selling outsourced help desk […]

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April 12, 2011

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Fedex Lessons

Starting up your own business these days is harder than ever as the economy is one of the most challenging ones we have faced in decades however it is also one of the best times to start a business and if you already started a business, now is the time to take advantage of a […]

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April 3, 2011

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MSPs – Who Are your Competitors?

competition image | MSPs – Who Are Your Competitors?

I have been helping Managed Service Providers (MSPs) for several years now. MSPs represent the best source for small business IT service out there. The model of combining automation, remote monitoring, and management tools while being the outsourced IT department for small businesses is powerful. As the definition of what a small business is today […]

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March 24, 2011

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Thinking Outside the Sales Box

Let’s set the Way Back time machine to 1982 in New York City at the IBM Branch office G-13 IBM Corporation. I was a newly minted IBM Office Products salesman assigned an enormous rookie sales quota after finishing IBM Sales school in Dallas Texas. At the time I was assigned to an IBM New Business […]

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March 22, 2011

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Small Business Morphing

I admire small businesses. They are the foundation of our economy. Small businesses employ over 65% of workers in the US. Small businesses are innovative, risk taking visionaries. I live in Phoenix which while being one of the largest metro areas in the US is a small business town. So what does that really mean? […]

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March 10, 2011

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Where Are My Employees?

home-office image | Where Are the Employees

More and more people are working from home, remotely and, while on the road. This is not to say that people didn’t do this years ago, its just that with the improvements in technology there is simply more productive and impacting work that can be done remotely. It wasn’t too many years ago that working […]

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February 24, 2011

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Home Phones No More

phone image | Home Phones No More

I remember a few years ago working with a young sales rep in New York who told me that he didn’t have a home phone. If you needed to reach him just call his cell which was his only phone. I didn’t really get it as everyone, I thought, needed a home phone. A traditional […]

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February 15, 2011

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Personal Activities at Work

I have read a few articles recently that talk about how to monitor personal activities at the workplace. This includes personal email, phone calls, and clearly within the last several years social networking. Facebook and Twitter in particular are 2 sites that employees have a difficult time staying away from during work hours. A few […]

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February 2, 2011

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Leadership Tough Love

“Leadership is about disappointing your people at a rate they can absorb,” says Martin Linsky, faculty chair of Leadership for the 21st Century. “It’s about delivering losses. The resistance comes when people experience your initiatives as a threat.  To be a leader, you sometimes have to be the bad guy and give up any dreams […]

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January 27, 2011

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A Strategy for Failing

I know what you’re thinking. Using the word strategic and failing together make little sense. The notion of defining strategy would almost certainly be aligned to elements of success and certainly not failure. “Unless You Are Willing To Fail You really Can’t Succeed” Said another way unless you are willing to try things that might […]

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